FAQ

Questions, answered straight

Where the data comes from, how honest the numbers are, and what is real today.

Where does the data come from?

Real Google reviews, pulled live through the Google Places API. ryvl resolves the business you name, finds its nearby same-type competitors, and reads everyone's actual reviews and ratings. There is no mock data anywhere in a report.

Are the quotes real?

Yes, and it is enforced. Every quote shown is checked to be an exact substring of a real review before a report can ship. A single mismatch fails the build, so a report can never show words a customer did not write.

How accurate is the analysis?

The scores and themes are read from the review text, and a business is rated on a dimension only when its reviews actually speak to it. When they are silent, the cell stays blank rather than guessing. The bigger limit is volume: Google returns about five reviews per business, so think of a report as a sharp read on recent sentiment, not a census.

Why only five reviews per business?

That is the cap the Google Places API returns, with no pagination. It is enough to surface the loudest recurring patterns, which is what the analysis keys on. Anything that needs trends over time waits until a denser review source is in place.

What is the one insight, two outputs idea?

The core of the product. ryvl finds the single sharpest weakness in a competitor and shows it two ways on one screen: a marketing campaign with ad copy, and a product brief with a ready-to-file ticket. Both halves are pinned to the same weakness in code, so they never drift onto different problems.

Does it post replies to Google for me?

No. The review replies are drafts only. You read them, tweak them, and post them yourself. Auto-posting to Google needs a longer approval process, so it is deliberately left out for now.

How long does a live run take?

Around two minutes. The route queues a job and a worker runs the real pipeline, reading reviews and making three model calls, while the page shows staged progress.

What is real today versus on the roadmap?

The entire analysis pipeline is real and live: data, engine, every module, and the live demo. The workflow connectors (Jira, Slack, posting replies, exports) are on the roadmap and labeled as such on the Integrations page. Pricing checkout is not wired up yet either.

Do you store my data?

A live run keeps a short-lived job record so the page can poll for the result, and it expires on its own. Reports are built from public Google reviews. There is no account to sign up for today.

Still curious? The analysis page walks through every module, or just run a demo.